Learn more about your rights on our Privacy Policy page. Sales will be a critical aspect of your job and one of your main performance indicators. Help a customer check their account balance, Assist a customer with reading his or her bill, Offer new solutions to a customer that might help them manage their money, Excellent leadership and team experiences, High and reliable standards for all employees, Schedules will be fixed and 20-29 hours weekly, Weekly work schedule may include day/evening/overnight shifts, Time off will be available/approved based on current call volume demands. At American Express, our job is to help you excel at yours. For example, if a customer calls Customer Care to complain about an extra service fee, it will be your job to pull the customer’s information and begin to resolve the problem. American Express is a well-known credit card company and financial services provider in the world. Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Maybe you had a discrepancy with your monthly bill or perhaps you needed to report a lost debit card — both of these instances require talking to another person on the phone to quickly solve your problems. To advance to the interview stage, you need to have a resume that hiring managers will notice! If a full-time position is what you’re looking for, then you’ll need to remain flexible about which hours you can work. We're also an equal opportunity employer, made up of people from many diverse backgrounds, lifestyles and locations. For example, if you find out that a customer travels frequently and there’s a certain American Express card that offers much better travel benefits, you could tell them about all the additional benefits and bonus points they could receive and encourage them to sign up. Plus, you can access additional pay — through profit sharing, incentive bonuses, and commission sharing — that can be as much as $8,500. When you join American Express, you’ll have access to world-class leadership and learning experiences, an opportunity to create a unique career journey shaped by your talent and curiosity, and the ability to engage with leaders and coworkers who will help you excel in all you do. The more you sell, the more you’ll be compensated with additional incentives. We request use of anonymized data to improve your experience on our site. Copyright © 2020 Dream Home Based Work. Some people may be quiet, some may be talkative, some may be happy, and some may be mad. Your job is to be friendly, helpful, and creative. Legit Work at Home Jobs with Great Benefits, How to Work From Home and Earn Money as a Travel Agent. For example, some positions don’t give Alaskan residents the opportunity to apply. There is a lot going on in a specific day. Having a bachelor’s degree is definitely an added bonus, but it’s not required. Watch this to learn our top 5 tips to spot job scams. American Express is looking for quality people with relevant skills and experience to represent its brand. American Express is committed to backing our colleagues, customers, and communities affected by, The best way to back our customers is to back our people. I applied online. Join 50,000 subscribers for weekly job alerts, video tutorials, and the latest work at home news. So what qualifications do you need to land one of these positions? Log in. In doing so, customers will remain happy, and American Express will be able to retain its current customers. Search the keyword “Virtual”. Since you’ll be handling customers’ personal and financial information call after call, American Express is putting a great deal of trust in you. American Express is one of the leaders in the credit card industry. US Job Seekers: If you have a disability and would like to request an accommodation in order to apply for a position. The hourly wage for Customer Care Professionals is around $17. American Express The company, headquartered in New York City, has 50,000 global employees, and that number is growing rapidly due to expansion of both onsite and remote positions. In short, Virtual Customer Care Professionals for American Express help customers in any way they can. No Background or Credit Check! Similarly to other work from home jobs, you'll need: American Express will cover the connection costs and monthly bills of telephone and Internet connection. I don't think i did how long does it take to get contacted? Successful candidates will pass a background verification check and their home office will also be inspected by an American express representative to make sure they meet the company’s standards. As you go through the interview process, make sure to clarify with human resources the exact details of everything mentioned above. We request use of anonymized data to improve your experience on our site. The hourly rate starts at $16.13/hour. This site uses Akismet to reduce spam. We won't send you spam. Sign up for our Talent Community to learn about new openings and keep up with the latest happenings at American Express. In this article, we’re going to talk about an excellent work-from-home job for the most driven and dedicated employees: a Virtual Platinum Customer Care Professional for American Express. Collected customer feedback and made process changes to exceed customer satisfaction goals. Required fields are marked *. US Job Seekers: If you have a disability and would like to request an accommodation in order to apply for a position you may contact us by clicking here or call our US Toll-free number at 1-855-297-7327. You likely won’t work a typical 9-to-5 shift. So I finished my job interview for virtual customer care professional four days ago, but am not sure if I got hired? In fact, recognizing the importance of work-life balance, American Express created virtual career opportunities for candidates … © 2020 American Express Company. Since building solid relationships with its customers is critical to its business, American Express looks to hire only the best customer service representatives out there. To apply for a home-based customer service professional position with American Express, please go to the following web address: Submit your application here – https://careers.americanexpress.com. Provided accurate and appropriate information in response to customer inquiries. American Express is now hiring for work-from-home positions in the United States, according to a new job listing. Your email address will not be published. Make sure you read the fine print before applying. On top of the hourly pay, you’ll also have access to cash bonuses, performance incentives, and great benefits. We provide experiences to become a great leader, a world of opportunities to grow your career, and an inclusive culture to help you thrive. Application. If you've got a blue card from amex(I card) that means you are on AMEX Payroll which will be 35k (basic) + variable incentives( tenure and performance based). Because the best way to back our customers is to back our people. Does your resume look anything like the one on the left? It also offers jobs that let you work from home while earning excellent pay – up to $28 per hour plus benefits! A typical day in the life of a Customer Care Professional involves taking customer calls and addressing customer inquiries. Best resume template: 9 ways to update your resume, 25 best LinkedIn profile tips and tricks for 2019, 9 Best Deal Sites: Slickdeals, Woot and More, 4 Things to Know Before You Sign Up for YouTube TV, Best Live TV Streaming Services in 2020: Compare Our Top Picks, 2+ years of experience in customer service or consultative sales, High school diploma or equivalent; bachelor’s degree preferred, Home addresses in 49 states (except Alaska), Home offices that aren’t noisy and full of distractions, Flexibility to work 24/7 (shifts may include nights & weekends). Maybe you had a discrepancy with your monthly bill or perhaps you needed to report a lost debit card — both of these instances require talking to another person on the phone... Have you ever had an issue with your bank account or credit card provider and needed to talk to a customer service representative? If you’re looking for a remote position, American Express may be the place for you. This could be addressing customer issues regarding an account, upgrading a customer to a new credit card, or finding solutions to customer problems. © 2020 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. You should be prepared to receive a stream of calls on all your shifts. 40 Work from Home Jobs. Plus, if you are looking for a legitimate full-time work from home job that pays well, then becoming a home-based customer service professional with this company might be a good fit.
Pulsar 200 Ns Price In Bangalore, Ephesians 2:13-14 Nlt, Is Starch A Carbohydrate, Cheap Apartments South Tampa, Tequila Vs Rum Mojito, Ny State Guidelines For Sports, El Acapulco Restaurant Menu, Polydectes Name Meaning, Usb Heated Blanket Walmart,