So let's look at how Apple's Battery Health tool works. Checking the health of my iPhone battery using iOS 11.3. That's very strange indeed..Desay batteries are excellent quality. © 2020 CNBC LLC. Terms — The ability to disable - and even enable - throttling is only available for iPhones more than a year old with iOS 11.3 and later. You may want a replacement if you see your peak performance capacity around 80% or lower, though. There will be another link that will point you to a page about how to get your phone serviced. We want to hear from you. Or it's $49 for the iPhone SE, iPhone SE 2, iPhone 6/6s/7/8 and their larger "Plus" counterparts. So Apple apologised and released an update - iOS 11.3 - with a new Battery Health tool as well as the ability to turn off the iPhone's throttling ("battery management") feature. A Division of NBCUniversal. If not, it's $69 to replace the battery on an iPhone 11, iPhone 11 Pro/iPhone 11 Pro Max, and iPhone X/XS models. And finally, there is one other battery-related change in iOS 11.3, according to Apple: "iOS 11.3 improves this performance management feature by periodically assessing the level of performance management necessary to avoid unexpected shutdowns. Of my 2 present iphones 1 shows 71% with 860 cycles, the other one 82 % with about 500 cycles, and I usually put in my phones the worst batteries I have around. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black. There's a way to quickly check if your phone is slowing itself down, which means you should probably send it in (or take it to an Apple Store if one around you is open) to get a new battery. It might as well be that the battery installed is not readable by the OS and what you see is the old battery data that has been replaced. Under Battery in the Settings app you'll notice the Battery Health option. If the battery health is able to support the observed peak power requirements, the amount of performance management will be lowered. Now you'll see the "Maximum Capacity." You can replace your battery by either making an appointment at an Apple Store or by sending it in for Apple — just visit Apple's website to see what works best for you. Users weren't that impressed that Apple was fiddling with the performance of their devices without telling them - even if the controls would make the actual device last longer. The battery health shows 85%, and the supplier is suggesting that this is normal and that I should just monitor my battery life to see if its ok. How to keep your iPhone battery running longer, just visit Apple's website to see what works best for you. If more than 2 shops are saying that it should show 100% after battery replacement, is it reasonable for me to insist on either another battery replacement (where my battery health shows as 100%), or give me back my original battery (which showed 88% health) and a refund. It's been installed a used battery, that's quite clear :(. England and Wales company registration number 5237480. 2003 - 2020 © Pocket-lint Limited PO Box 4770, Ascot, SL5 5DP. You may also want to replace your battery if it says "Performance management turned off," "Battery health unknown" or "Battery health degraded.". At least 4 say it should show 100% after battery replacement, 1 says that they typically see 95-97% battery health after replacement, and 1 says 80-90% after battery replacement is fine. This doesn’t sound right. Your iPhone will auto-enable it should that ever happen. Next, check the next area down the page. I changed 1 on an iPhone 8 the old battery had only been charged 360 times and was at 50% health. In the Battery Health menu, you'll see a percentage that indicates your iPhone battery's maximum capacity, followed by a message explaining your iPhone battery's peak performance capability. Now, as far as peak performance capability goes, it is the ability of your iPhone's battery to supply adequate charge. The lower it is, the less battery life you'll get. Presumably the management will come to iPhone XS, XS Max and XR in late 2019. Apple iPhone X problems: Common problems and how to fix them, Best Black Friday phone deals: Pixel, OnePlus, Samsung, Huawei and more. At the same time it announced a battery replacement program for older iPhone batteries - iPhone 6, 6Plus, 6S and 6S Plus, 7 and 7 Plus and iPhone SE. But yeah, might as well get it replaced before the price goes up if you expect to be using the phone for awhile longer before upgrading. However, the battery management issue has raised its head again as Apple has revealed that the recent iOS 12.1 update brings the battery management features to iPhones that are just a year old - the iPhone 8, 8 Plus and iPhone X. Thanks, I updated original post with screenshots from Coconut and 3uTools, Doesn't seem right for a new battery charged over 700 times. 85% is not normal at all for a new battery, anything below 95% points to faulty or used battery. According to Apple, a normal battery is designed to retain up to 80 per cent of its original capacity at 500 complete charge cycles when operating under normal conditions. It may be time for a new battery if your iPhone feels like it runs a bit slower than it used to, or if you notice that the battery life doesn't seem to be as good as when you bought it. The battery capacity/health indicator says 85% capacity and that it's at "peak performance capability," but it arrived totally drained, gets slightly warm during charging, and seems to … If you have AppleCare+, which you buy when your phone is new, it's free to replace the battery. But if it says "Performance management applied," that means your iPhone experienced at least one unexpected shut-down due to battery life, and Apple's software is now throttling performance to prevent that from happening again. You'll then see a screen with a link to more information about lithium ion batteries. Tap it. Released September 16, 2016. At the same time it announced a battery replacement program for older iPhone batteries - iPhone 6, 6Plus, 6S and 6S Plus, 7 and 7 Plus and iPhone SE. The scheme will set you back £25/$29 - a huge discount on Apple's usual service cost. The scheme ends on 1 December 2018 so you haven't got long! Global Business and Financial News, Stock Quotes, and Market Data and Analysis. If your device has shutdown due to battery degradation, this same screen will tell you that “performance management has been applied to prevent this from happening again”. Tap "Battery Health'" Now you'll see the "Maximum Capacity." If you have a Mac download Coconut battery or 3Utools if you have a PC, they’ll give you some insight on battery conditions and number of charging cycles. It does make me think that maybe its reading data from the original battery? It might as well be that the battery... - iPhone 7 You'll also see if your iPhone is being slowed by Apple's throttling ("performance management") feature. The message you get depends on the percentage shown. Apple is not yet throttling the phone though: "Your battery is currently supporting normal peak performance". But a one-year old iPhone should generally be fine. Apple's battery site says a "normal battery is designed to retain up to 80% of its original capacity" and that a one-year warranty includes service if your battery is defective. You can’t enable throttling (the "performance management" feature) until you experience another shutdown. (Pocket-lint) - Last year Apple admitted it slows down older iPhones such as the iPhone 6, iPhone 6S, iPhone 7, and iPhone SE. The good news is, a battery costs lot less than a new phone. If it says "Peak Performance Capability," that means your iPhone is running at full speed and you're probably OK. For iPhone 6 and later, iOS 11.3 and later add new features to show battery health and recommend if a battery needs to be replaced. That's because the batteries in the gadgets we use get slowly worse as they age. I have spoken to a few other iPhone repair shops. @tech_ni A 50% health with 360 charging cycles is not standard wear out. I used both Coconut Battery and 3uTools and these were the results: My original battery health was 88% on the morning that the battery replacement was done. The lower it is, the less battery life you'll get. There will also be an option to disable the throttling. Sign up for free newsletters and get more CNBC delivered to your inbox.
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